Privacy Policy
Last updated: October 2026
Qixolabs (“we”, “us”, “our”) is an engineering studio operated by Sundaram R. Singh and Soham R. Singh, located at Mumbai, India. This policy explains what personal information we collect through our website and how we use it. By using our website you agree to this policy.
1. Information we collect
- Contact form: your name, email address, and the message you send us.
- Newsletter: your email address.
- Client engagements: business details, billing information, and project materials you share so we can deliver our services.
- Technical data: IP address, browser type, device information, and pages visited, collected through standard server logs and analytics tools.
2. How we use your information
- To respond to your inquiries and prepare proposals.
- To deliver, support and invoice the services you purchase.
- To send newsletter updates, only if you subscribed. You can unsubscribe at any time.
- To improve our website and prevent misuse or fraud.
- To meet legal, tax and accounting obligations.
3. Legal basis and consent
We process your personal data based on your consent (for example, when you submit a form) and to perform a contract with you. We handle personal data in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, as applicable.
4. Sharing of information
We do not sell your personal data. We share it only with:
- Payment processors such as Razorpay, to collect payments.
- Service providers that help us run the business (hosting, email delivery, analytics, project tools), under appropriate confidentiality obligations.
- Authorities, where required by law or a valid legal request.
5. Data retention
We keep contact inquiries and project records only as long as needed for the purposes above, or as required by law (for example, invoices for tax purposes). Newsletter emails are kept until you unsubscribe.
6. Security
We use reasonable technical and organisational measures to protect your data, including HTTPS and access controls. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. Cookies
Our website may use cookies or similar technologies for basic functionality and analytics. You can disable cookies in your browser settings, though some features may not work properly.
8. Your rights
You may request to access, correct or delete your personal data, or withdraw your consent, by emailing [email protected]. We will respond within a reasonable time.
9. Third-party links
Our website may link to third-party sites (for example, social profiles or our products). We are not responsible for their privacy practices.
10. Children
Our services are intended for businesses and adults. We do not knowingly collect data from children under 18.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the updated date.
12. Contact
Sundaram R. Singh and Soham R. Singh
Qixolabs
Mumbai, India
Email: [email protected] | Phone: 8265009506